Local Services
Darlington
Find local health and support services in Darlington.
C-Card Scheme
The c-card scheme is aimed at young people between 13-24 years old who can register to get a range of free condoms, femidoms, lube, dams, information and advice. The aim of the service is to promote reproductive and sexual health and help young people to access local services. (Please note that the age and offer offer the C-Card may vary depending on the area you live in)
Children and Young Peoples Services CAHMS
Providing community mental health services for children and young people in Darlington
0300 1239296
Address
Mulberry Centre Rowan Building Darlington Memorial Hospital Willow Road Darlington County Durham DL3 6HX
Health Visitor Services
0-5 Children’s Service
All families with a child under five in Darlington have access to a Growing Healthy 0-5 Team consisting of health visitors, early years practitioners and infant feeding specialists. They provide expert health assessments, advice, support and interventions for babies, children and families.
The team encourages and supports parents and carers to develop life-long skills to enable them to make informed choices that affect their family’s future health and wellbeing.
The team is community-based and is accessible at a range of different venues including the family home, children’s centres and health centres. The service works in partnership with other agencies to ensure all families receive support.
Single Point of contact telephone number: 03000 030013
Hospital - Darlington Memorial Hospital
Contact: 01325 380 100
Email : information@cddft.nhs.uk
Address:
New Urgent Care Entrance Next to Outpatient B, Darlington Memorial Hospital
Hollyhurst Road, Darlington
DL3 6HX
Local Authority support
Money advice – guidance and support for residents, including Warm Space venues
Food banks – find your nearest food bank
Other sources of support in your area:
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Darlington local hub information
If you are a member of the public and have a concern regarding a child or a young person, please contact the Children's Initial Advice Team (Business Support), you can do this by telephone on 01325 406222.
If you are a professional and have a concern regarding a child or young person, please contact the Children's Initial Advice Team, you can do this by telephone on
01325 406252. Additional information is available to support your discussion within the Child Protection Procedures.
The Children's Initial Advice Team (CIAT) will ensure that children and young people will get the right service, first time, with no delay.
The CIAT is open during the following hours:
Monday - Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 4:30 pm
If you need to get in touch out of office hours, contact the Out of Hours Emergency Duty team by telephone: 01642 524552.
Remember that if you suspect a child or young person is at immediate risk of harm then phone the police on 999.
Sexual Health Services
We provide innovative services, delivered by a committed, highly skilled workforce to achieve standards of excellence in sexual health. Our team includes health advisors, doctors, sexual health nurses and support staff who are friendly, non-judgmental and will be happy to advice on any matters related to sexual health.
Darlington Sexual Health Hub: 01325 743 203
Stop smoking service
Stopping smoking is one of the best things you will ever do for your health
Contact: 0800 802 1850
Youth drug and alcohol services
SWITCH Drug and Alcohol service for young people.
Advice if you are you using drugs or alcohol regularly and are worried that it is becoming a problem, or you want to talk to someone who can help whilst keeping what you tell them private.
Contact:
- 0325 406222
- 01325 406252 - or if you work with Young Person call
C-Card Scheme
South Tyneside Sexual Health Free Condom Scheme is about providing young people with the choice to improve their sexual health through accessing barrier methods of contraception including LARC, Emergency Contraception & STI screening in community settings that can help to reduce infection risks and prevent unwanted pregnancy.
Contact: 01914 028 168
Children and Young Peoples Services CAHMS
South Tyneside Lifecycle Primary Care Mental Health Service aims to help people experiencing mild to moderately severe mental health problems. In our Community Child and Adolescent Mental Health Team (CAMHS) we offer support and advice to help young people learn skills to manage the way they feel.
Supporting children and young people within the following age ranges:
- Early Years (0-5 years)
- Children (6-13 years)
- Young People (14-17 years)
- Young Adults (18-25 years)
They offer evidence-based treatments for a variety of common mental health issues, these may include:
- Low Mood and Depression
- Worry and Anxiety
- Controlling Anger
- Bereavement/Loss
- Bullying
- Eating Difficulties
- Self-Harming Behaviours
- Relationship & Family Difficulties
We aim to help children and young people at the earliest possible stage, in order to support children, young people and families to develop skills and promote positive wellbeing and reduce the risk of further distress.
Address
South Tyneside Lifecycle Primary Care Mental Health Service, Cleadon Primary Care Centre, Prince Edward Road, South Shields, NE34 8PS
Opening times
Monday-Thursday 09:00-20:30
Fri – Saturday 09:00-17:00
(excludes bank holidays)
If you would like to find out more information about this service, you can speak to a Duty Officer between 9.00 – 4.45pm Monday to Friday.
Health Visitor Services
Service Information
Our 0-19 service consists of health visitors, school nurses, nursery nurses , staff nurse’s, health care assistants and school nursing assistants.
The 0-19 team work as part of wider community teams with GP, midwives, Children’s Centres, Paediatricians, Speech Therapists, Nurseries, Schools, Sexual Health Services to provide care and support to promote children’s’ well-being and prevention of harm.
Our 0-5 team offer home visits to all families in the community of South Tyneside, from pregnancy through to school entry, as recommended by the national Child Health Promotion Programme. If you’re a parent, the team will support you with your own health needs and will help you develop a healthy lifestyle. They also provide ‘drop in’ baby clinics and tailor support to your child’s individual and family needs. Every child has a named health visitor until they reach school entry.
Contact: 0-5 years 0191 2831508
Local Authority support
Cost of Living Support and Advice – Guidance and signposting for residents
Warm Spaces South Tyneside - Warm spaces are free public places where residents can go to get warm, save money on their heating costs, avoid social isolation, and receive support and advice
Food banks – find a local food bank
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Local Hub Information
How to report a concern
If you are suspicious or have any concerns that a child is suffering or is likely to suffer significant harm, call Children and Families Social Care on:
Contact:
- 0191 424 5010 (Monday to Thursday - 8.30am to 5pm, Friday - 8.30am to 4.30pm)
- 0191 456 2093 (Outside of the above time)
For more information and advice free phone the NSPCC 0808 800 5000.
If a crime is taking place now:
- Dial 101 to inform the police (or 999 if it is a serious crime / emergency)
- Call 999 if you believe any other emergency service is needed
CFSC referral form for professionals
Professionals can report concerns using the Children and Families Social Care (CFSC) referral form213.53KB.
Please return completed forms to ISIT-referrals@southtyneside.gov.uk.
Please note: This form is for professionals only
Sexual Health Services
South Tyneside Sexual Health Service is delivered by South Tyneside and Sunderland NHS Foundation Trust. We provide free and confidential advice and treatment and offer a range of services.
Contact: 01914 028 168
District Hospital
South Tyneside District Hospital is part of South Tyneside and Sunderland NHS Foundation Trust (STSFT).
STSFT is responsible for acute hospital services in South Tyneside and Sunderland and a wide range of community health services in Gateshead, South Tyneside and Sunderland.
We are committed to high quality, safe and personal care for each patient. Our patients are treated in clean, comfortable surroundings with privacy and dignity.
Contact:
01914 041 000
Address:
Harton Lane, South Shields, Tyne and Wear, NE34 0PL
South Tyneside
Find local health and support services in South Tyneside.
C-Card Scheme
South Tyneside Sexual Health Free Condom Scheme is about providing young people with the choice to improve their sexual health through accessing barrier methods of contraception including LARC, Emergency Contraception & STI screening in community settings that can help to reduce infection risks and prevent unwanted pregnancy.
Contact: 01914 028 168
Children and Young Peoples Services CAHMS
South Tyneside Lifecycle Primary Care Mental Health Service aims to help people experiencing mild to moderately severe mental health problems. In our Community Child and Adolescent Mental Health Team (CAMHS) we offer support and advice to help young people learn skills to manage the way they feel.
Supporting children and young people within the following age ranges:
- Early Years (0-5 years)
- Children (6-13 years)
- Young People (14-17 years)
- Young Adults (18-25 years)
They offer evidence-based treatments for a variety of common mental health issues, these may include:
- Low Mood and Depression
- Worry and Anxiety
- Controlling Anger
- Bereavement/Loss
- Bullying
- Eating Difficulties
- Self-Harming Behaviours
- Relationship & Family Difficulties
We aim to help children and young people at the earliest possible stage, in order to support children, young people and families to develop skills and promote positive wellbeing and reduce the risk of further distress.
Address
South Tyneside Lifecycle Primary Care Mental Health Service, Cleadon Primary Care Centre, Prince Edward Road, South Shields, NE34 8PS
Opening times
Monday-Thursday 09:00-20:30
Fri – Saturday 09:00-17:00
(excludes bank holidays)
If you would like to find out more information about this service, you can speak to a Duty Officer between 9.00 – 4.45pm Monday to Friday.
Health Visitor Services
Service Information
Our 0-19 service consists of health visitors, school nurses, nursery nurses , staff nurse’s, health care assistants and school nursing assistants.
The 0-19 team work as part of wider community teams with GP, midwives, Children’s Centres, Paediatricians, Speech Therapists, Nurseries, Schools, Sexual Health Services to provide care and support to promote children’s’ well-being and prevention of harm.
Our 0-5 team offer home visits to all families in the community of South Tyneside, from pregnancy through to school entry, as recommended by the national Child Health Promotion Programme. If you’re a parent, the team will support you with your own health needs and will help you develop a healthy lifestyle. They also provide ‘drop in’ baby clinics and tailor support to your child’s individual and family needs. Every child has a named health visitor until they reach school entry.
Contact: 0-5 years 0191 2831508
Local Authority support
Cost of Living Support and Advice – Guidance and signposting for residents
Warm Spaces South Tyneside - Warm spaces are free public places where residents can go to get warm, save money on their heating costs, avoid social isolation, and receive support and advice
Food banks – find a local food bank
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Local Hub Information
How to report a concern
If you are suspicious or have any concerns that a child is suffering or is likely to suffer significant harm, call Children and Families Social Care on:
Contact:
- 0191 424 5010 (Monday to Thursday - 8.30am to 5pm, Friday - 8.30am to 4.30pm)
- 0191 456 2093 (Outside of the above time)
For more information and advice free phone the NSPCC 0808 800 5000.
If a crime is taking place now:
- Dial 101 to inform the police (or 999 if it is a serious crime / emergency)
- Call 999 if you believe any other emergency service is needed
CFSC referral form for professionals
Professionals can report concerns using the Children and Families Social Care (CFSC) referral form213.53KB.
Please return completed forms to ISIT-referrals@southtyneside.gov.uk.
Please note: This form is for professionals only
Sexual Health Services
South Tyneside Sexual Health Service is delivered by South Tyneside and Sunderland NHS Foundation Trust. We provide free and confidential advice and treatment and offer a range of services.
Contact: 01914 028 168
District Hospital
South Tyneside District Hospital is part of South Tyneside and Sunderland NHS Foundation Trust (STSFT).
STSFT is responsible for acute hospital services in South Tyneside and Sunderland and a wide range of community health services in Gateshead, South Tyneside and Sunderland.
We are committed to high quality, safe and personal care for each patient. Our patients are treated in clean, comfortable surroundings with privacy and dignity.
Contact:
01914 041 000
Address:
Harton Lane, South Shields, Tyne and Wear, NE34 0PL
C-Card Scheme
South Tyneside Sexual Health Free Condom Scheme is about providing young people with the choice to improve their sexual health through accessing barrier methods of contraception including LARC, Emergency Contraception & STI screening in community settings that can help to reduce infection risks and prevent unwanted pregnancy.
Contact: 01914 028 168
Children and Young Peoples Services CAHMS
South Tyneside Lifecycle Primary Care Mental Health Service aims to help people experiencing mild to moderately severe mental health problems. In our Community Child and Adolescent Mental Health Team (CAMHS) we offer support and advice to help young people learn skills to manage the way they feel.
Supporting children and young people within the following age ranges:
- Early Years (0-5 years)
- Children (6-13 years)
- Young People (14-17 years)
- Young Adults (18-25 years)
They offer evidence-based treatments for a variety of common mental health issues, these may include:
- Low Mood and Depression
- Worry and Anxiety
- Controlling Anger
- Bereavement/Loss
- Bullying
- Eating Difficulties
- Self-Harming Behaviours
- Relationship & Family Difficulties
We aim to help children and young people at the earliest possible stage, in order to support children, young people and families to develop skills and promote positive wellbeing and reduce the risk of further distress.
Address
South Tyneside Lifecycle Primary Care Mental Health Service, Cleadon Primary Care Centre, Prince Edward Road, South Shields, NE34 8PS
Opening times
Monday-Thursday 09:00-20:30
Fri – Saturday 09:00-17:00
(excludes bank holidays)
If you would like to find out more information about this service, you can speak to a Duty Officer between 9.00 – 4.45pm Monday to Friday.
Health Visitor Services
Service Information
Our 0-19 service consists of health visitors, school nurses, nursery nurses , staff nurse’s, health care assistants and school nursing assistants.
The 0-19 team work as part of wider community teams with GP, midwives, Children’s Centres, Paediatricians, Speech Therapists, Nurseries, Schools, Sexual Health Services to provide care and support to promote children’s’ well-being and prevention of harm.
Our 0-5 team offer home visits to all families in the community of South Tyneside, from pregnancy through to school entry, as recommended by the national Child Health Promotion Programme. If you’re a parent, the team will support you with your own health needs and will help you develop a healthy lifestyle. They also provide ‘drop in’ baby clinics and tailor support to your child’s individual and family needs. Every child has a named health visitor until they reach school entry.
Contact: 0-5 years 0191 2831508
Local Authority support
Cost of Living Support and Advice – Guidance and signposting for residents
Warm Spaces South Tyneside - Warm spaces are free public places where residents can go to get warm, save money on their heating costs, avoid social isolation, and receive support and advice
Food banks – find a local food bank
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Local Hub Information
How to report a concern
If you are suspicious or have any concerns that a child is suffering or is likely to suffer significant harm, call Children and Families Social Care on:
Contact:
- 0191 424 5010 (Monday to Thursday - 8.30am to 5pm, Friday - 8.30am to 4.30pm)
- 0191 456 2093 (Outside of the above time)
For more information and advice free phone the NSPCC 0808 800 5000.
If a crime is taking place now:
- Dial 101 to inform the police (or 999 if it is a serious crime / emergency)
- Call 999 if you believe any other emergency service is needed
CFSC referral form for professionals
Professionals can report concerns using the Children and Families Social Care (CFSC) referral form213.53KB.
Please return completed forms to ISIT-referrals@southtyneside.gov.uk.
Please note: This form is for professionals only
Sexual Health Services
South Tyneside Sexual Health Service is delivered by South Tyneside and Sunderland NHS Foundation Trust. We provide free and confidential advice and treatment and offer a range of services.
Contact: 01914 028 168
District Hospital
South Tyneside District Hospital is part of South Tyneside and Sunderland NHS Foundation Trust (STSFT).
STSFT is responsible for acute hospital services in South Tyneside and Sunderland and a wide range of community health services in Gateshead, South Tyneside and Sunderland.
We are committed to high quality, safe and personal care for each patient. Our patients are treated in clean, comfortable surroundings with privacy and dignity.
Contact:
01914 041 000
Address:
Harton Lane, South Shields, Tyne and Wear, NE34 0PL
Durham
Find local health and support services in Durham.
C-Card Scheme
The c-card scheme is aimed at young people between 13-24 years old who can register to get a range of free condoms, femidoms, lube, dams, information and advice. The aim of the service is to promote reproductive and sexual health and help young people to access local services. (Please note that the age and offer offer the C-Card may vary depending on the area you live in)
Timetables for c-card outlets
Children and Young Peoples Services CAMHS
Providing community mental health services for children and young people
Address
The Acley Centre Carers Way Off Burn Way Newton Aycliffe County Durham DL5 4PE
Health Visitor Services
Growing Healthy 0-25 County Durham
A range of health professionals who aim to work in partnership with children, young people and their families to promote their health and wellbeing.
- Our Family Health Visitors provide care until the end of Foundation Stage (Reception Year in school) and beyond when actively working with a family.
- Our Family Health Visiting Team offer ten routine Healthy Child Programme contacts up to the end of reception year in school, including to children not in education settings. This is three more than we currently offer.
- Well Baby Clinics take whole family approach of Community Based One Stop Shops, developed with service users and partners.
- Health Exercise and Nutrition in the Really Young (HENRY) programme to support a healthy start and brighter future for families.
Contact:
Please contact our Single Point of Contact on 03000 263538.
Hospital - Durham University Hospital
Local Authority support (Durham)
Help with your money – advice and guidance for residents
Warm Spaces - Warm Spaces are somewhere you can go to get warm, stay warm and enjoy a little company. In some you'll also be able to get refreshments.
Help with food costs – find your nearest food bank
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Durham local hub information
This section provides professionals with information on how to make a Safeguarding Referral or make a Request for Early Help.
You can also access a range of information including procedures and assessment tools from the links on the left hand side of this page.
Making a Safeguarding Referral
If you are a professional and want to make a safeguarding referral please use the Children’s Services Safeguarding referral form.
The Threshold Guidance updated in September 2020, will also be a useful reference tool to help you.
Please email your completed form to firstcontact@durham.gov.uk
Safeguarding Board
First Contact/Social Care Direct
03000 267 979
School nursing
Provide a service to all children and young people of school age, and their families, whether or not they are attending school. They offer advice and information, and assess health needs on children entering school and on transfer to secondary schools.
They offer information and advice, and assess health needs on children entering school and on transfer to secondary schools. They are the first point of contact for schools when there are concerns about a child’s health and wellbeing.
When young people and families require targeted interventions, these may be provided solely by the School Nursing Team or delivered in partners. They work as part of the Integrated Team approach in County Durham known as One Point.
They work in local schools and a variety of community venues including children’s centres, health and home settings.
03000 263 538
Other details
Referrals are accepted from a range of sources including:
- children and young people
- parents/carers
- schools
- other health professionals
- GPs
- partner agencies
- Families First
Sexual Health Services (Durham)
We provide innovative services, delivered by a committed, highly skilled workforce to achieve standards of excellence in sexual health. Our team includes health advisors, doctors, sexual health nurses and support staff who are friendly, non-judgmental and will be happy to advice on any matters related to sexual health
County Durham residents Contraception Central Booking Line: 01913 728 700
County Durham North Sexual Health Hub: 01913 332 660
County Durham South Sexual Health Hub: 01388 455 700
C-Card Scheme
The c-card scheme is aimed at young people between 13-24 years old who can register to get a range of free condoms, femidoms, lube, dams, information and advice. The aim of the service is to promote reproductive and sexual health and help young people to access local services. (Please note that the age and offer offer the C-Card may vary depending on the area you live in)
Timetables for c-card outlets
Children and Young Peoples Services CAMHS
Providing community mental health services for children and young people
Address
The Acley Centre Carers Way Off Burn Way Newton Aycliffe County Durham DL5 4PE
Health Visitor Services
Growing Healthy 0-25 County Durham
A range of health professionals who aim to work in partnership with children, young people and their families to promote their health and wellbeing.
- Our Family Health Visitors provide care until the end of Foundation Stage (Reception Year in school) and beyond when actively working with a family.
- Our Family Health Visiting Team offer ten routine Healthy Child Programme contacts up to the end of reception year in school, including to children not in education settings. This is three more than we currently offer.
- Well Baby Clinics take whole family approach of Community Based One Stop Shops, developed with service users and partners.
- Health Exercise and Nutrition in the Really Young (HENRY) programme to support a healthy start and brighter future for families.
Contact:
Please contact our Single Point of Contact on 03000 263538.
Hospital - Durham University Hospital
Local Authority support (Durham)
Help with your money – advice and guidance for residents
Warm Spaces - Warm Spaces are somewhere you can go to get warm, stay warm and enjoy a little company. In some you'll also be able to get refreshments.
Help with food costs – find your nearest food bank
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Durham local hub information
This section provides professionals with information on how to make a Safeguarding Referral or make a Request for Early Help.
You can also access a range of information including procedures and assessment tools from the links on the left hand side of this page.
Making a Safeguarding Referral
If you are a professional and want to make a safeguarding referral please use the Children’s Services Safeguarding referral form.
The Threshold Guidance updated in September 2020, will also be a useful reference tool to help you.
Please email your completed form to firstcontact@durham.gov.uk
Safeguarding Board
First Contact/Social Care Direct
03000 267 979
School nursing
Provide a service to all children and young people of school age, and their families, whether or not they are attending school. They offer advice and information, and assess health needs on children entering school and on transfer to secondary schools.
They offer information and advice, and assess health needs on children entering school and on transfer to secondary schools. They are the first point of contact for schools when there are concerns about a child’s health and wellbeing.
When young people and families require targeted interventions, these may be provided solely by the School Nursing Team or delivered in partners. They work as part of the Integrated Team approach in County Durham known as One Point.
They work in local schools and a variety of community venues including children’s centres, health and home settings.
03000 263 538
Other details
Referrals are accepted from a range of sources including:
- children and young people
- parents/carers
- schools
- other health professionals
- GPs
- partner agencies
- Families First
Sexual Health Services (Durham)
We provide innovative services, delivered by a committed, highly skilled workforce to achieve standards of excellence in sexual health. Our team includes health advisors, doctors, sexual health nurses and support staff who are friendly, non-judgmental and will be happy to advice on any matters related to sexual health
County Durham residents Contraception Central Booking Line: 01913 728 700
County Durham North Sexual Health Hub: 01913 332 660
County Durham South Sexual Health Hub: 01388 455 700
Gateshead
Find local health and support services in Gateshead.
C-Card Scheme
Gateshead Sexual Health Free Condom Scheme is about providing young people with the choice to improve their sexual health through accessing barrier methods of contraception including LARC, Emergency Contraception & STI screening in community settings that can help to reduce infection risks and prevent unwanted pregnancy.
Contact: 01912 831 577
Children and Young People’s Service CAMHS
The Children and Young People’s Service provides a single service to all children and young people aged 0-18 years living in Newcastle and Gateshead who present with mental health difficulties. This includes children and young people who may be living in difficult and challenging circumstances.
Services for children and young people with a learning disability are provided through collaboration between the Children and Young People’s Services and Community Learning Disability Team.
Services for children and young people experiencing psychosis are provided through collaboration between Children and Young People’s Services and the Early Intervention in Psychosis Team.
The service is able to provide:
- Assessment, diagnosis and intervention on a range of mental health issues.
- Intensive response and home-based treatment for those children and young people whose mental health is causing significant concern.
- An intensive Eating Disorder Service to support children and young people on the eating disorder pathway who are at risk of an inpatient admission.
- A comprehensive transition support package to those young people who are approaching their 18th birthday and may need continuing support as adults.
- Training, consultation, support and advice to front line staff working in targeted services for children.
freephone 0800 652 2864
https://www.cntw.nhs.uk/services/children-young-peoples-service-newcastle-gateshead/
Address
Benton House 136 Sandyford Road Sandyford Newcastle NE2 1QE
Opening times
Monday 8am – 8pm
Tuesday 8am – 8pm
Wednesday 8am – 8pm
Thursday 8am – 8pm
Friday 8am – 8pm
Health Visitor Services
The Growing Healthy Gateshead 0-19 Healthy Child Programme service is an integrated service for families, expectant mothers, children and young people that offers interventions from the pre-natal stage up to the age of 19. The Trust leads on the delivery of this service, with a focus on working across services and organisational boundaries to improve public health outcomes.
The universal reach of the HCP provides an invaluable opportunity from early in a child’s life to identify families that are in need of additional support and children who are at risk of poor outcomes.
The aims of the HCP service is to:
- Help parents develop and sustain a strong bond with children;
- Encourage care that keeps children healthy and safe;
- Protect children from serious disease, through screening and immunisation;
- Reduce childhood obesity by promoting healthy eating and physical activity;
- Identify health issues early, so support can be provided in a timely manner;
- Make sure children are prepared for and supported in all child care, early years education settings and especially are supported to be ready to learn at age two and ready for school by age five.
If you need to contact the team please use the Single Point of Contact telephone number: 03000 031 918
Hospital Queen Elizabeth Hospital
Gateshead are very proud that the Queen Elizabeth Hospital is consistently proven to be one of the top hospitals in the country. They are a small and friendly hospital and put patients at the heart of everything we do. They believe in providing Quality and Excellence to patients.
Their maternity services are rated among the very best in the country. Our midwives can provide you and your family with dedicated, tailored care from birthing pools to epidurals at this special time for you and your family.
They are also home to the North East Surgical Centre – a beautifully designed building which aims to give patients’ the same care experience you would expect from a five star hotel. Each patient has their own room with en-suite facilities, and we believe this relaxed, individual atmosphere is vital in aiding your recovery from surgery.
They also run the Gateshead Fertility Centre, one of the top ten IVF clinics in the country. Over the past 10 years, we have created hundreds of families in Gateshead and the surrounding area.
01914 820 000
ghnt.pals.service@nhs.net
Address:
Sheriff Hill, Gateshead, Tyne and Wear, NE9 6SX
Local Authority support
Help with the Cost of Living - Information and advice to help families and individuals, whether you're working or not
Warm Spaces Directory – Providing spaces with respect, dignity and warmth
Support with food - A directory of organisations and social movements that can help relieve pressure caused by rising living costs
Other sources of support in your area:
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on
999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Gateshead local hub information
The Emergency Duty Team will help with personal or family problems that reach a crisis at these times. All calls go through to the Gateshead Care Call Service where a telephone operator takes all the calls. This service is the contact point for all council services out of hours. If the phone isn't answered straightaway, please be patient as they will be dealing with another call.
In an emergency always call
999.
Worried about a child in Gateshead? - Gateshead Council
Safeguarding Board
Safeguarding in Gateshead - Gateshead Safeguarding Children Partnership
Contact
Phone Gateshead Council's Children's Services (in confidence) on:
Office hours: Monday - Friday, 8.30am to 5pm
0191 433 2653
Out of hours, at night, at weekends and bank holidays
0191 477 0844
Sexual Health Services
Sexual Health Services for people living in Gateshead are delivered by South Tyneside and Sunderland NHS Foundation Trust. The service provides contraception and sexual health screening/testing, treatment and follow up. All forms of contraception, including long acting methods are available from the majority of clinics, with some clinics specifically for under 25’s.
Contact: 01912 831 577
Stop smoking service
When you decide it's time to stop smoking, we will help you find the services and support that are right for you.
0191 433 3058
Youth drug and alcohol services
Drug and Alcohol service for young people in Gateshead
If you are a young person in Gateshead Platform can help you to focus on building on your strengths to enable you to be healthy, stay safe and think about a better future.
Platform service is free, friendly and confidential and is there for you, your family or your friends.
Platform can help with:
- support to improve your health and wellbeing
- support to stop or reduce smoking, alcohol or drugs
- education and advice around all legal and illegal substances
- family support
Contact
0191 4601354
C-Card Scheme
Gateshead Sexual Health Free Condom Scheme is about providing young people with the choice to improve their sexual health through accessing barrier methods of contraception including LARC, Emergency Contraception & STI screening in community settings that can help to reduce infection risks and prevent unwanted pregnancy.
Contact: 01912 831 577
Children and Young People’s Service CAMHS
The Children and Young People’s Service provides a single service to all children and young people aged 0-18 years living in Newcastle and Gateshead who present with mental health difficulties. This includes children and young people who may be living in difficult and challenging circumstances.
Services for children and young people with a learning disability are provided through collaboration between the Children and Young People’s Services and Community Learning Disability Team.
Services for children and young people experiencing psychosis are provided through collaboration between Children and Young People’s Services and the Early Intervention in Psychosis Team.
The service is able to provide:
- Assessment, diagnosis and intervention on a range of mental health issues.
- Intensive response and home-based treatment for those children and young people whose mental health is causing significant concern.
- An intensive Eating Disorder Service to support children and young people on the eating disorder pathway who are at risk of an inpatient admission.
- A comprehensive transition support package to those young people who are approaching their 18th birthday and may need continuing support as adults.
- Training, consultation, support and advice to front line staff working in targeted services for children.
freephone 0800 652 2864
https://www.cntw.nhs.uk/services/children-young-peoples-service-newcastle-gateshead/
Address
Benton House 136 Sandyford Road Sandyford Newcastle NE2 1QE
Opening times
Monday 8am – 8pm
Tuesday 8am – 8pm
Wednesday 8am – 8pm
Thursday 8am – 8pm
Friday 8am – 8pm
Health Visitor Services
The Growing Healthy Gateshead 0-19 Healthy Child Programme service is an integrated service for families, expectant mothers, children and young people that offers interventions from the pre-natal stage up to the age of 19. The Trust leads on the delivery of this service, with a focus on working across services and organisational boundaries to improve public health outcomes.
The universal reach of the HCP provides an invaluable opportunity from early in a child’s life to identify families that are in need of additional support and children who are at risk of poor outcomes.
The aims of the HCP service is to:
- Help parents develop and sustain a strong bond with children;
- Encourage care that keeps children healthy and safe;
- Protect children from serious disease, through screening and immunisation;
- Reduce childhood obesity by promoting healthy eating and physical activity;
- Identify health issues early, so support can be provided in a timely manner;
- Make sure children are prepared for and supported in all child care, early years education settings and especially are supported to be ready to learn at age two and ready for school by age five.
If you need to contact the team please use the Single Point of Contact telephone number: 03000 031 918
Hospital Queen Elizabeth Hospital
Gateshead are very proud that the Queen Elizabeth Hospital is consistently proven to be one of the top hospitals in the country. They are a small and friendly hospital and put patients at the heart of everything we do. They believe in providing Quality and Excellence to patients.
Their maternity services are rated among the very best in the country. Our midwives can provide you and your family with dedicated, tailored care from birthing pools to epidurals at this special time for you and your family.
They are also home to the North East Surgical Centre – a beautifully designed building which aims to give patients’ the same care experience you would expect from a five star hotel. Each patient has their own room with en-suite facilities, and we believe this relaxed, individual atmosphere is vital in aiding your recovery from surgery.
They also run the Gateshead Fertility Centre, one of the top ten IVF clinics in the country. Over the past 10 years, we have created hundreds of families in Gateshead and the surrounding area.
01914 820 000
ghnt.pals.service@nhs.net
Address:
Sheriff Hill, Gateshead, Tyne and Wear, NE9 6SX
Local Authority support
Help with the Cost of Living - Information and advice to help families and individuals, whether you're working or not
Warm Spaces Directory – Providing spaces with respect, dignity and warmth
Support with food - A directory of organisations and social movements that can help relieve pressure caused by rising living costs
Other sources of support in your area:
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on
999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Gateshead local hub information
The Emergency Duty Team will help with personal or family problems that reach a crisis at these times. All calls go through to the Gateshead Care Call Service where a telephone operator takes all the calls. This service is the contact point for all council services out of hours. If the phone isn't answered straightaway, please be patient as they will be dealing with another call.
In an emergency always call
999.
Worried about a child in Gateshead? - Gateshead Council
Safeguarding Board
Safeguarding in Gateshead - Gateshead Safeguarding Children Partnership
Contact
Phone Gateshead Council's Children's Services (in confidence) on:
Office hours: Monday - Friday, 8.30am to 5pm
0191 433 2653
Out of hours, at night, at weekends and bank holidays
0191 477 0844
Sexual Health Services
Sexual Health Services for people living in Gateshead are delivered by South Tyneside and Sunderland NHS Foundation Trust. The service provides contraception and sexual health screening/testing, treatment and follow up. All forms of contraception, including long acting methods are available from the majority of clinics, with some clinics specifically for under 25’s.
Contact: 01912 831 577
Stop smoking service
When you decide it's time to stop smoking, we will help you find the services and support that are right for you.
0191 433 3058
Youth drug and alcohol services
Drug and Alcohol service for young people in Gateshead
If you are a young person in Gateshead Platform can help you to focus on building on your strengths to enable you to be healthy, stay safe and think about a better future.
Platform service is free, friendly and confidential and is there for you, your family or your friends.
Platform can help with:
- support to improve your health and wellbeing
- support to stop or reduce smoking, alcohol or drugs
- education and advice around all legal and illegal substances
- family support
Contact
0191 4601354
Middlesbrough
Find local health and support services in Middlesbrough.
C-Card Scheme
The Middlesbrough C Card Scheme gives FREE condoms, including female condoms, dental dams and latex free alternatives' to young people in Middlesbrough aged 13-24.
All Middlesbrough young people aged 13-24 can access the service; It doesn’t matter whether you‘re having sex, thinking about having sex, or if you‘re just curious.
Children and Young Peoples Services CAMHS
Middlesbrough child and adolescent mental health service (CAMHS) provides assessment and appropriate treatment or intervention for children and young people until they are 18.
The service is available to anyone with concerns. This includes parents, carers, school staff, health professionals and GPs, as well as children and young people worried about their own mental health.
Phone: 0300 013 2000
The line is open Monday – Friday, 9am – 5pm, excluding Bank Holidays.
- Option 1 – CAMHS Training
- Option 2 – Middlesbrough CAMHS and learning disability CAMHS
- Option 3 – Redcar CAMHS and learning disability CAMHS
- Option 4 – Hartlepool CAMHS and learning disability CAMHS
- Option 5 – Stockton CAMHS and learning disability CAMHS
- Option 7 – Community eating disorders team
Email - tewv.ntspoc-camhs@nhs.net
Health Visitor Services (Middlesbrough)
0-5 Children’s Service
All families with a child under five in Middlesbrough have access to a Health Visiting 0-5 Team, consisting of Health Visitors, Early Years Practitioners and Infant Feeding Specialists. They provide expert health assessments, advice, support and interventions for babies, children and families.
The Team encourages and supports parents and carers to develop life-long skills to enable them to make informed choices that affect their family’s future health and wellbeing.
The Team works in community settings to deliver universal and targeted interventions designed to meet public health outcomes. We ensure the emotional and physical health and wellbeing of families, children and young people across Middlesbrough.
The service works in partnership with other agencies to ensure all families receive support.
The Middlesbrough 0-19 Service central contact number is 0300 303 1603
James Cook University Hospital
Local Authority support
Cost of Living Support - This hub has information about what help you can get if you're in financial difficulty, and services which can support you
Warm Spaces Warm Welcome – map and list of warm spaces in Middlesbrough
Food banks – find your nearest food bank
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Contact Details
Middlesbrough Office Hours
Initial Response Service –01642 726004
MiddlesbroughMACH@middlesbrough.gov.uk
School Nursing
5-19 Healthy Child Service
All children and young people aged 5-19 and their families have access to the School Nursing team consisting of School Nurses, Staff Nurses, Early Years Practitioners and School Nurse Assistants. They work in partnership with children, young people and families to empower and enable them to make informed decisions about health, and to support them in transitioning safely and happily into adult life.
The team works in community settings to deliver universal and targeted interventions designed to meet public health outcomes. We ensure the emotional and physical health and wellbeing of families, children and young people across Middlesbrough.
The team encourages and supports parents and carers to develop life-long skills to enable them to make informed choices that affect their family’s future health and wellbeing.
The service works in partnership with other agencies to ensure all families receive support.
The Middlesbrough 0-19 Service central contact number is 0300 303 1603.
Sexual Health Services
We provide free and confidential sexual health services in Teesside including information and advice on all types of contraception and STI testing and treatment. Our service is confidential, non-judgmental and for people of all ages, genders and orientations. Our sexual health clinics can be found in Middlesbrough, Redcar, Hartlepool, and Stockton-On-Tees.
Contact: 03003 301 122
Stop Smoking Service (South Tees )
Make a change today and quit smoking with Stop Smoking South Tees!
Contact: 01642 727590
Email: stopsmoking@middlesbrough.gov.uk
Youth drug and alcohol services
Drug and Alcohol service for young people.
If you're struggling to cope with your drug or alcohol use, or you know someone who is, the Recovery Solutions Team can help. They provide a wide range of support including prescribing, psychosocial interventions, counselling, and recovery support.
If you need help, you can refer yourself to our service. They also accept referrals from family members, carers, and professionals, as long as they have your consent.
The Recovery Solutions Team is made up of experienced staff, volunteers, and peer mentors (some of whom are in recovery from substance misuse themselves) who provide group sessions and one-to-one support across Middlesbrough. The service is open to both young people and adults.
Contact : 01642 726800
integratedsupportsolutions@middlesbrough.gov.uk
You can also check out the self-help strategies for cutting down or stopping substance use (PDF) booklet for tips for dealing with your own substance use.
C-Card Scheme
The Middlesbrough C Card Scheme gives FREE condoms, including female condoms, dental dams and latex free alternatives' to young people in Middlesbrough aged 13-24.
All Middlesbrough young people aged 13-24 can access the service; It doesn’t matter whether you‘re having sex, thinking about having sex, or if you‘re just curious.
Children and Young Peoples Services CAMHS
Middlesbrough child and adolescent mental health service (CAMHS) provides assessment and appropriate treatment or intervention for children and young people until they are 18.
The service is available to anyone with concerns. This includes parents, carers, school staff, health professionals and GPs, as well as children and young people worried about their own mental health.
Phone: 0300 013 2000
The line is open Monday – Friday, 9am – 5pm, excluding Bank Holidays.
- Option 1 – CAMHS Training
- Option 2 – Middlesbrough CAMHS and learning disability CAMHS
- Option 3 – Redcar CAMHS and learning disability CAMHS
- Option 4 – Hartlepool CAMHS and learning disability CAMHS
- Option 5 – Stockton CAMHS and learning disability CAMHS
- Option 7 – Community eating disorders team
Email - tewv.ntspoc-camhs@nhs.net
Health Visitor Services (Middlesbrough)
0-5 Children’s Service
All families with a child under five in Middlesbrough have access to a Health Visiting 0-5 Team, consisting of Health Visitors, Early Years Practitioners and Infant Feeding Specialists. They provide expert health assessments, advice, support and interventions for babies, children and families.
The Team encourages and supports parents and carers to develop life-long skills to enable them to make informed choices that affect their family’s future health and wellbeing.
The Team works in community settings to deliver universal and targeted interventions designed to meet public health outcomes. We ensure the emotional and physical health and wellbeing of families, children and young people across Middlesbrough.
The service works in partnership with other agencies to ensure all families receive support.
The Middlesbrough 0-19 Service central contact number is 0300 303 1603
James Cook University Hospital
Local Authority support
Cost of Living Support - This hub has information about what help you can get if you're in financial difficulty, and services which can support you
Warm Spaces Warm Welcome – map and list of warm spaces in Middlesbrough
Food banks – find your nearest food bank
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Contact Details
Middlesbrough Office Hours
Initial Response Service –01642 726004
MiddlesbroughMACH@middlesbrough.gov.uk
School Nursing
5-19 Healthy Child Service
All children and young people aged 5-19 and their families have access to the School Nursing team consisting of School Nurses, Staff Nurses, Early Years Practitioners and School Nurse Assistants. They work in partnership with children, young people and families to empower and enable them to make informed decisions about health, and to support them in transitioning safely and happily into adult life.
The team works in community settings to deliver universal and targeted interventions designed to meet public health outcomes. We ensure the emotional and physical health and wellbeing of families, children and young people across Middlesbrough.
The team encourages and supports parents and carers to develop life-long skills to enable them to make informed choices that affect their family’s future health and wellbeing.
The service works in partnership with other agencies to ensure all families receive support.
The Middlesbrough 0-19 Service central contact number is 0300 303 1603.
Sexual Health Services
We provide free and confidential sexual health services in Teesside including information and advice on all types of contraception and STI testing and treatment. Our service is confidential, non-judgmental and for people of all ages, genders and orientations. Our sexual health clinics can be found in Middlesbrough, Redcar, Hartlepool, and Stockton-On-Tees.
Contact: 03003 301 122
Stop Smoking Service (South Tees )
Make a change today and quit smoking with Stop Smoking South Tees!
Contact: 01642 727590
Email: stopsmoking@middlesbrough.gov.uk
Youth drug and alcohol services
Drug and Alcohol service for young people.
If you're struggling to cope with your drug or alcohol use, or you know someone who is, the Recovery Solutions Team can help. They provide a wide range of support including prescribing, psychosocial interventions, counselling, and recovery support.
If you need help, you can refer yourself to our service. They also accept referrals from family members, carers, and professionals, as long as they have your consent.
The Recovery Solutions Team is made up of experienced staff, volunteers, and peer mentors (some of whom are in recovery from substance misuse themselves) who provide group sessions and one-to-one support across Middlesbrough. The service is open to both young people and adults.
Contact : 01642 726800
integratedsupportsolutions@middlesbrough.gov.uk
You can also check out the self-help strategies for cutting down or stopping substance use (PDF) booklet for tips for dealing with your own substance use.
Newcastle
Find local health and support services in Newcastle.
C-Card Scheme
The C-Card scheme is a free and confidential service offering free condoms and sexual health information and support to all young people aged 13–25 years.
Children and Young People’s Service CAMHS
The Children and Young People’s Service provides a single service to all children and young people aged 0-18 years living in Newcastle and Gateshead who present with mental health difficulties. This includes children and young people who may be living in difficult and challenging circumstances.
Services for children and young people with a learning disability are provided through collaboration between the Children and Young People’s Services and Community Learning Disability Team.
Services for children and young people experiencing psychosis are provided through collaboration between Children and Young People’s Services and the Early Intervention in Psychosis Team.
The service is able to provide:
- Assessment, diagnosis and intervention on a range of mental health issues.
- Intensive response and home-based treatment for those children and young people whose mental health is causing significant concern.
- A comprehensive transition support package to those young people who are approaching their 18th birthday and may need continuing support as adults.
- Training, consultation, support and advice to front line staff working in targeted services for children.
- Eating Disorder Service within the CYPS team. Eating Disorder in Newcastle is delivered by Community Eating Disorder Services (CEDS) North of Tyne
Address
Benton House 136 Sandyford Road Sandyford Newcastle NE2 1QE
Opening times
Monday 8am – 8pm
Tuesday 8am – 8pm
Wednesday 8am – 8pm
Thursday 8am – 8pm
Friday 8am – 8pm
Google Map disabled in edit mode.
Contact:
0191 246 6913 or freephone 0800 652 2864
Email:
Health Visitor Services
The health visiting and school health service works with families to support children and young people's development (ages 0 to 19), providing additional support, or information to help people find more support, when it is needed.
We aim to provide a health support service for children, young people and their families in all areas of their lives.
The services we provide are for children and young people from age 0 to 19. They include:
- Six week visits
- Three to four month contact at home/clinic
- 9 to 12 month contact at home/clinic
- 24 to 30 month contact at home/clinic
- Hello-Goodbye transition to school
Contact: You can contact us via the single point of contact at: 0191 282 3319
Local Authority support
If you need help and advice there’s a range of support available in Newcastle.
Cost of Living Support for Newcastle find help with debt, benefits, energy, childcare, housing, emergency funds and more
Wellbeing Hubs are warm welcoming place to spend time in Newcastle. Local venues, such as libraries and community centres, offer a range of support such as hot drinks, free wifi, place to charge your devices, information, advice and more.
Food banks and free emergency food in Newcastle. Find where you can get an emergency food parcel near you.
InformationNOW find useful information, local organisations, events and activities for adults in Newcastle.
Children and Families Newcastle find your local family hub, activities, support, childcare and more.
Safeguarding
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Contacts:
- Initial Response Service – 0191 277 2500
- Emergency Duty Team – 0191 278 7878
Safeguarding Board
School Nursing
The School Nursing Team comprises of a number of professionals working together to support your child’s health and development. The team will support families and children from their Reception year onwards. They work in locality teams and work closely within the community family hub ensuring that they have extensive knowledge of the local community and services.
Website:
Sexual Health Services
If you are concerned or want to talk about any aspect of your sexual health, you can make an appointment in confidence at your local NHS sexual health service
Contact: 01912 292 999
Stop smoking services
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
Contact:
0191 269 1103
Websites:
The Royal Victoria Hospital
The RVI have been providing healthcare to the communities of Newcastle and the North East for over 250 years, but there’s nothing old-fashioned about our services which are among the safest and most advanced in the UK.
From broken bones in our Emergency Department to tropical fevers in the infectious diseases unit; from all types of neurolocial conditions to children's immune system deficiencies, we provide a full range of modern healthcare services.
The Great North Children’s Hospital offers a wide range of specialist services for children including our Paediatric Intensive Care Unit for the seriously ill, and our state-of-the-art “bubble unit” for children with Severe Combined Immunodeficiency Syndrome (SCIDS) – one of only two in the country.
Our Maternity Department is one of the UK’s largest, helping to bring nearly 7,000 babies into the world every year. And with our consultant-led service, you know you’re in the safest hands possible however your pregnancy develops.
Contact:
01912 336 161
Address:
Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP
Youth drug and alcohol services
Drug and Alcohol service for young people.
Newcaste Treatment and Recovery (NTaR) covers all of drug and alcohol services within Newcastle and is an ageless service. Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust are the lead provider in partnership with Humankind and Changing Lives under the name of NTaR.
Contact
0191 206 1117
Email:
You can also check out the self-help strategies for cutting down or stopping substance use (PDF) booklet for tips for dealing with your own substance use.
C-Card Scheme
The C-Card scheme is a free and confidential service offering free condoms and sexual health information and support to all young people aged 13–25 years.
Children and Young People’s Service CAMHS
The Children and Young People’s Service provides a single service to all children and young people aged 0-18 years living in Newcastle and Gateshead who present with mental health difficulties. This includes children and young people who may be living in difficult and challenging circumstances.
Services for children and young people with a learning disability are provided through collaboration between the Children and Young People’s Services and Community Learning Disability Team.
Services for children and young people experiencing psychosis are provided through collaboration between Children and Young People’s Services and the Early Intervention in Psychosis Team.
The service is able to provide:
- Assessment, diagnosis and intervention on a range of mental health issues.
- Intensive response and home-based treatment for those children and young people whose mental health is causing significant concern.
- A comprehensive transition support package to those young people who are approaching their 18th birthday and may need continuing support as adults.
- Training, consultation, support and advice to front line staff working in targeted services for children.
- Eating Disorder Service within the CYPS team. Eating Disorder in Newcastle is delivered by Community Eating Disorder Services (CEDS) North of Tyne
Address
Benton House 136 Sandyford Road Sandyford Newcastle NE2 1QE
Opening times
Monday 8am – 8pm
Tuesday 8am – 8pm
Wednesday 8am – 8pm
Thursday 8am – 8pm
Friday 8am – 8pm
Google Map disabled in edit mode.
Contact:
0191 246 6913 or freephone 0800 652 2864
Email:
Health Visitor Services
The health visiting and school health service works with families to support children and young people's development (ages 0 to 19), providing additional support, or information to help people find more support, when it is needed.
We aim to provide a health support service for children, young people and their families in all areas of their lives.
The services we provide are for children and young people from age 0 to 19. They include:
- Six week visits
- Three to four month contact at home/clinic
- 9 to 12 month contact at home/clinic
- 24 to 30 month contact at home/clinic
- Hello-Goodbye transition to school
Contact: You can contact us via the single point of contact at: 0191 282 3319
Local Authority support
If you need help and advice there’s a range of support available in Newcastle.
Cost of Living Support for Newcastle find help with debt, benefits, energy, childcare, housing, emergency funds and more
Wellbeing Hubs are warm welcoming place to spend time in Newcastle. Local venues, such as libraries and community centres, offer a range of support such as hot drinks, free wifi, place to charge your devices, information, advice and more.
Food banks and free emergency food in Newcastle. Find where you can get an emergency food parcel near you.
InformationNOW find useful information, local organisations, events and activities for adults in Newcastle.
Children and Families Newcastle find your local family hub, activities, support, childcare and more.
Safeguarding
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Contacts:
- Initial Response Service – 0191 277 2500
- Emergency Duty Team – 0191 278 7878
Safeguarding Board
School Nursing
The School Nursing Team comprises of a number of professionals working together to support your child’s health and development. The team will support families and children from their Reception year onwards. They work in locality teams and work closely within the community family hub ensuring that they have extensive knowledge of the local community and services.
Website:
Sexual Health Services
If you are concerned or want to talk about any aspect of your sexual health, you can make an appointment in confidence at your local NHS sexual health service
Contact: 01912 292 999
Stop smoking services
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
Contact:
0191 269 1103
Websites:
The Royal Victoria Hospital
The RVI have been providing healthcare to the communities of Newcastle and the North East for over 250 years, but there’s nothing old-fashioned about our services which are among the safest and most advanced in the UK.
From broken bones in our Emergency Department to tropical fevers in the infectious diseases unit; from all types of neurolocial conditions to children's immune system deficiencies, we provide a full range of modern healthcare services.
The Great North Children’s Hospital offers a wide range of specialist services for children including our Paediatric Intensive Care Unit for the seriously ill, and our state-of-the-art “bubble unit” for children with Severe Combined Immunodeficiency Syndrome (SCIDS) – one of only two in the country.
Our Maternity Department is one of the UK’s largest, helping to bring nearly 7,000 babies into the world every year. And with our consultant-led service, you know you’re in the safest hands possible however your pregnancy develops.
Contact:
01912 336 161
Address:
Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP
Youth drug and alcohol services
Drug and Alcohol service for young people.
Newcaste Treatment and Recovery (NTaR) covers all of drug and alcohol services within Newcastle and is an ageless service. Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust are the lead provider in partnership with Humankind and Changing Lives under the name of NTaR.
Contact
0191 206 1117
Email:
You can also check out the self-help strategies for cutting down or stopping substance use (PDF) booklet for tips for dealing with your own substance use.
North Cumbria
Find local health and support services in North Cumbria.
C-Card Scheme
C-Card stands for Condom Card. It is a free and confidential service offering condoms to young people aged 13-24, regardless of gender or sexuality. C-Card is available at a variety of venues across North Tyneside and Northumberland. You do not need to be sexually active to access C-Card.
Email - Northumberland – c-card@northumbria-healthcare.nhs.uk
Children and Young People's Services CAHMS
Our Child and Adolescent Mental Health Service (CAMHS) provides specialist services to children and young people aged 0-18 years who are experiencing mental health problems.
Address
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust St. Nicholas Hospital Jubilee Road Gosforth Newcastle upon Tyne NE3 3XT
Contact:
Cumberland Infirmary
Local Authority support
Cost of Living Support - provides local information for Cumbrian residents on a range of helpful topics
Printable Cost of Living Support leaflet
Warm Spots – find your nearest Warm Spot, offering a warm, welcoming space for people to visit this winter if they need it. They are run by a range of different organisations including churches, village halls, local councils and libraries.
Food banks – find your nearest food bank
Other sources of support in your area:
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Cumbria Safeguarding Hub
If you are a member of the public with a concern about a child please contact the
If you are a professional with a serious concern about a child or young person that needs immediate protection contact the Cumbria Safeguarding Hub, you will be asked to complete a single contact form. https://www.cumbria.gov.uk/secure/LSCBContact/
Where immediate protection is not required you will be expected to complete a single contact form, informed by an Early Help Assessment where possible, in the first instance.
https://www.cumbria.gov.uk/childrensservices/childrenandfamilies/intervention.asp
Contact Details
Cumbria Safeguarding Hub on 0333 240 1727
School Nursing
The Public Health 5 to 19 Nursing service is responsible for promoting good health and lifestyle improvement among children and young people aged 5 to 19. We also offer support children and young people who have low level or emerging health or development problems.
Sexual Health Services
There are clinics in Carlisle, Whitehaven, Workington, Kendal and Barrow. The service provides sexual health, contraception and HIV care. The clinics provide free, confidential, non-judgemental advice, guidance, and support. The service offers free testing and treatment for sexually transmitted infections and all methods of contraception. Each clinic has a minimum of one late night clinic per week to ensure that patients have more choice with regard to their appointments
Contact:
- Cumberland Infirmary: 01228 523 444
- West Cumberland Hospital:01946 693 181
Support services
Links to local services
Cost of Living Support - provides local information for Cumbrian residents on a range of helpful topics
Printable Cost of Living Support leaflet
Warm Spots – find your nearest Warm Spot, offering a warm, welcoming space for people to visit this winter if they need it. They are run by a range of different organisations including churches, village halls, local councils and libraries.
Food banks – find your nearest food bank
Other sources of support in your area:
Youth drug and alcohol services
Drug and Alcohol service for young people.
CADAS work with individuals and communities reduce the harm caused by substance use across Cumbria by:
• supporting young people (10+) and adults who feel their substance use is problematic
• supporting people caring for, or affected by, loved ones using drugs or alcohol
• delivering training and consultancy across all sectors, and
• Training volunteers to deliver any or all of our services.
Contacts Details:
Phone - 0300 111 4002
Email - contact@cadas.co.uk
C-Card Scheme
C-Card stands for Condom Card. It is a free and confidential service offering condoms to young people aged 13-24, regardless of gender or sexuality. C-Card is available at a variety of venues across North Tyneside and Northumberland. You do not need to be sexually active to access C-Card.
Email - Northumberland – c-card@northumbria-healthcare.nhs.uk
Children and Young People's Services CAHMS
Our Child and Adolescent Mental Health Service (CAMHS) provides specialist services to children and young people aged 0-18 years who are experiencing mental health problems.
Address
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust St. Nicholas Hospital Jubilee Road Gosforth Newcastle upon Tyne NE3 3XT
Contact:
Cumberland Infirmary
Local Authority support
Cost of Living Support - provides local information for Cumbrian residents on a range of helpful topics
Printable Cost of Living Support leaflet
Warm Spots – find your nearest Warm Spot, offering a warm, welcoming space for people to visit this winter if they need it. They are run by a range of different organisations including churches, village halls, local councils and libraries.
Food banks – find your nearest food bank
Other sources of support in your area:
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Cumbria Safeguarding Hub
If you are a member of the public with a concern about a child please contact the
If you are a professional with a serious concern about a child or young person that needs immediate protection contact the Cumbria Safeguarding Hub, you will be asked to complete a single contact form. https://www.cumbria.gov.uk/secure/LSCBContact/
Where immediate protection is not required you will be expected to complete a single contact form, informed by an Early Help Assessment where possible, in the first instance.
https://www.cumbria.gov.uk/childrensservices/childrenandfamilies/intervention.asp
Contact Details
Cumbria Safeguarding Hub on 0333 240 1727
School Nursing
The Public Health 5 to 19 Nursing service is responsible for promoting good health and lifestyle improvement among children and young people aged 5 to 19. We also offer support children and young people who have low level or emerging health or development problems.
Sexual Health Services
There are clinics in Carlisle, Whitehaven, Workington, Kendal and Barrow. The service provides sexual health, contraception and HIV care. The clinics provide free, confidential, non-judgemental advice, guidance, and support. The service offers free testing and treatment for sexually transmitted infections and all methods of contraception. Each clinic has a minimum of one late night clinic per week to ensure that patients have more choice with regard to their appointments
Contact:
- Cumberland Infirmary: 01228 523 444
- West Cumberland Hospital:01946 693 181
Support services
Links to local services
Cost of Living Support - provides local information for Cumbrian residents on a range of helpful topics
Printable Cost of Living Support leaflet
Warm Spots – find your nearest Warm Spot, offering a warm, welcoming space for people to visit this winter if they need it. They are run by a range of different organisations including churches, village halls, local councils and libraries.
Food banks – find your nearest food bank
Other sources of support in your area:
Youth drug and alcohol services
Drug and Alcohol service for young people.
CADAS work with individuals and communities reduce the harm caused by substance use across Cumbria by:
• supporting young people (10+) and adults who feel their substance use is problematic
• supporting people caring for, or affected by, loved ones using drugs or alcohol
• delivering training and consultancy across all sectors, and
• Training volunteers to deliver any or all of our services.
Contacts Details:
Phone - 0300 111 4002
Email - contact@cadas.co.uk
North Tyneside
Find local health and support services in North Tyneside.
C-Card Scheme (North Tyneside)
C-Card stands for Condom Card. It is a free and confidential service offering condoms to young people aged 13-24, regardless of gender or sexuality. C-Card is available at a variety of venues across North Tyneside and Northumberland. You do not need to be sexually active to access C-Card.
Email - Northumberland – c-card@northumbria-healthcare.nhs.uk
Children and Young Peoples Services CAMHS (North Tyneside)
Our Child and Adolescent Mental Health Service (CAMHS) is here to help children and young people up to 18 years old, and their families in North Tyneside.
Young people come and see us for lots of different reasons, such as:
- Anxiety
- Depression
- Eating disorders
- Self-harm
- Attention Deficit Hyperactivity Disorder (ADHD)
- Autistic Spectrum Disorder (ASD)
You may meet several different kinds of professionals in CAMHS. All of our staff are trained in assessing children and young people, and some staff have additional specialist training. You will be told who you will be coming to see before you come and see us, and this may include a:
- nurse
- psychiatrist
- clinical psychologist
- social worker
- art therapist
- primary mental health worker
- CAMHS practitioner
Address
Albion Road Clinic Albion Road North Shields NE29 0HG
Opening times
We are available 9-5 Monday to Friday
Health Visitor Services
The health visitors work with parents and carers in North Tyneside to ensure that children have the best start in life and are able to achieve their full potential.
Every family with children under five has a named health visitor who offers support and encouragement through the early years from pregnancy and birth, to primary school and beyond to support you to stay healthy and avoid illness.
They provide a wide-ranging service to children and their families and we can also refer you to other services to support you with more specialist problems.
When you become pregnant you will have a named health visitor assigned to you and you will receive a home visit before your baby is born.
You can expect support and information about:
- Family health and wellbeing including support for mothers with postnatal depression
- Infant feeding with special knowledge of breast feeding
- Parenting
- A child’s growth and development – including advice for a child who is either underweight or overweight
- Common childhood infections/illnesses and immunisation
- Common skin problems
- Language development and early learning guidance
- Behavioural difficulties including sleeping, eating, potty training, temper tantrums
- Healthy eating, play, safety and exercise
- Accident prevention
- Acting as key worker for young children with disabilities
- Local child health clinics, support groups and parenting groups where you can meet other parents.
- Supporting your child to get ready for school
You can contact your health visitor through your GP surgery.
Local Authority support
North Tyneside Council
Cost of Living Support for Families - find the support available from the Council, advice, and signposting to other relevant organisations
Cost of Living Support for All Residents – including support with food
Warm Welcome venues – Find your nearest Warm Welcome Hub on the interactive map
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
Local Hub Information
If you are concerned about a child
To report your concern please contact the Front Door on 0345 2000 109
If you are unsure whether to make a referral you can contact the Front Door and speak to someone to discuss the situation. They will be able to advise you on what to do next. If a referral needs to be made, they will advise you of this
Contact Details
Front Door Service
Quadrant East
Silverlink North
Cobalt Business Park
North Tyneside
NE27 OBY
To report your concern please contact the Front Door on 0345 2000 109
0191 200 6800 (out of hours)
0191 643 2413
If you are unsure whether to make a referral you can contact the Front Door and speak to someone to discuss the situation. They will be able to advise you on what to do next. If a referral needs to be made, they will advise you of this
Safeguarding Board
North Tyneside Safeguarding Children Partnership (northtynesidescp.org.uk)
https://my.northtyneside.gov.uk/category/488/are-you-worried-about-child
Sexual Health Services
At the one to one centre in Shiremoor we provide free and confidential sexual health services for residents in Northumberland aged 13 and over.
121.shiremoor@nhct.nhs.uk
Stop smoking service
There are many benefits of quitting smoking and support from a Stop Smoking Adviser increases your chance of stopping for good. Some pharmacies in North Tyneside are able to offer free support*.
*You must be a resident of North Tyneside to qualify for free support. If you have had a failed quit attempt in the last six months, you cannot access the Stop Smoking service until six months have passed.
Contact: 0191 643 7171
Youth drug and alcohol services
Drug and Alcohol service for young people.
North Tyneside Recovery Partnership
Delivered in partnership between Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, Changing Lives and Turning Point. The North Tyneside Recovery Partnership (NTRP) is a dedicated service for anyone living in North Tyneside who is experiencing problems with drugs and alcohol.
Contact: 0191 640 0180
C-Card Scheme (North Tyneside)
C-Card stands for Condom Card. It is a free and confidential service offering condoms to young people aged 13-24, regardless of gender or sexuality. C-Card is available at a variety of venues across North Tyneside and Northumberland. You do not need to be sexually active to access C-Card.
Email - Northumberland – c-card@northumbria-healthcare.nhs.uk
Children and Young Peoples Services CAMHS (North Tyneside)
Our Child and Adolescent Mental Health Service (CAMHS) is here to help children and young people up to 18 years old, and their families in North Tyneside.
Young people come and see us for lots of different reasons, such as:
- Anxiety
- Depression
- Eating disorders
- Self-harm
- Attention Deficit Hyperactivity Disorder (ADHD)
- Autistic Spectrum Disorder (ASD)
You may meet several different kinds of professionals in CAMHS. All of our staff are trained in assessing children and young people, and some staff have additional specialist training. You will be told who you will be coming to see before you come and see us, and this may include a:
- nurse
- psychiatrist
- clinical psychologist
- social worker
- art therapist
- primary mental health worker
- CAMHS practitioner
Address
Albion Road Clinic Albion Road North Shields NE29 0HG
Opening times
We are available 9-5 Monday to Friday
Health Visitor Services
The health visitors work with parents and carers in North Tyneside to ensure that children have the best start in life and are able to achieve their full potential.
Every family with children under five has a named health visitor who offers support and encouragement through the early years from pregnancy and birth, to primary school and beyond to support you to stay healthy and avoid illness.
They provide a wide-ranging service to children and their families and we can also refer you to other services to support you with more specialist problems.
When you become pregnant you will have a named health visitor assigned to you and you will receive a home visit before your baby is born.
You can expect support and information about:
- Family health and wellbeing including support for mothers with postnatal depression
- Infant feeding with special knowledge of breast feeding
- Parenting
- A child’s growth and development – including advice for a child who is either underweight or overweight
- Common childhood infections/illnesses and immunisation
- Common skin problems
- Language development and early learning guidance
- Behavioural difficulties including sleeping, eating, potty training, temper tantrums
- Healthy eating, play, safety and exercise
- Accident prevention
- Acting as key worker for young children with disabilities
- Local child health clinics, support groups and parenting groups where you can meet other parents.
- Supporting your child to get ready for school
You can contact your health visitor through your GP surgery.
Local Authority support
North Tyneside Council
Cost of Living Support for Families - find the support available from the Council, advice, and signposting to other relevant organisations
Cost of Living Support for All Residents – including support with food
Warm Welcome venues – Find your nearest Warm Welcome Hub on the interactive map
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
Local Hub Information
If you are concerned about a child
To report your concern please contact the Front Door on 0345 2000 109
If you are unsure whether to make a referral you can contact the Front Door and speak to someone to discuss the situation. They will be able to advise you on what to do next. If a referral needs to be made, they will advise you of this
Contact Details
Front Door Service
Quadrant East
Silverlink North
Cobalt Business Park
North Tyneside
NE27 OBY
To report your concern please contact the Front Door on 0345 2000 109
0191 200 6800 (out of hours)
0191 643 2413
If you are unsure whether to make a referral you can contact the Front Door and speak to someone to discuss the situation. They will be able to advise you on what to do next. If a referral needs to be made, they will advise you of this
Safeguarding Board
North Tyneside Safeguarding Children Partnership (northtynesidescp.org.uk)
https://my.northtyneside.gov.uk/category/488/are-you-worried-about-child
Sexual Health Services
At the one to one centre in Shiremoor we provide free and confidential sexual health services for residents in Northumberland aged 13 and over.
121.shiremoor@nhct.nhs.uk
Stop smoking service
There are many benefits of quitting smoking and support from a Stop Smoking Adviser increases your chance of stopping for good. Some pharmacies in North Tyneside are able to offer free support*.
*You must be a resident of North Tyneside to qualify for free support. If you have had a failed quit attempt in the last six months, you cannot access the Stop Smoking service until six months have passed.
Contact: 0191 643 7171
Youth drug and alcohol services
Drug and Alcohol service for young people.
North Tyneside Recovery Partnership
Delivered in partnership between Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, Changing Lives and Turning Point. The North Tyneside Recovery Partnership (NTRP) is a dedicated service for anyone living in North Tyneside who is experiencing problems with drugs and alcohol.
Contact: 0191 640 0180
Northumberland
Find local health and support services in Northumberland.
C-Card Scheme
C-Card stands for Condom Card. It is a free and confidential service offering condoms to young people aged 13-24, regardless of gender or sexuality. C-Card is available at a variety of venues across North Tyneside and Northumberland. You do not need to be sexually active to access C-Card.
c-card@northumbria-healthcare.nhs.uk
Children and Young People's Services CAHMS
Child and Adolescent Mental Health Service (CAMHS) provides specialist services to children and young people aged 0-18 years who are experiencing mental health problems.
Address
Craster St George's ParkMorpeth Northumberland NE61 2NU
Health Visitor Services
Northumberland health visitors work with parents and carers to ensure that children have the best start in life and are able to achieve their full potential.
Every family with children under five has a named health visitor who offers support and encouragement through the early years from pregnancy and birth, to primary school and beyond to support you to stay healthy and avoid illness.
Theyide a wide-ranging service to children and their families and we can also refer you to other services to support you with more specialist problems.
When you become pregnant you will have a named health visitor assigned to you and you will receive a home visit before your baby is born.
You can expect support and information about:
- Family health and wellbeing including support for mothers with postnatal depression
- Infant feeding with special knowledge of breast feeding
- Parenting
- A child’s growth and development – including advice for a child who is either underweight or overweight
- Common childhood infections/illnesses and immunisation
- Common skin problems
- Language development and early learning guidance
- Behavioural difficulties including sleeping, eating, potty training, temper tantrums
- Healthy eating, play, safety and exercise
- Accident prevention
- Acting as key worker for young children with disabilities
- Local child health clinics, support groups and parenting groups where you can meet other parents.
- Supporting your child to get ready for schoo
0-19 Healthy Families Northumberland team can be contacted by emailing: hdft.northumberland0-19@nhs.net
You can contact your health visitor through your GP surgery.
Local Authority support
Cost of Living Support Hub – Cost of living support for all Northumberland residents, providing trusted advice and information, helping with the financial support available and bringing people together in their local communities to stay warm and well this winter.
Warm Spaces - Voluntary groups, community organisations and others from local communities have come together to establish a network of warm spaces this winter. This includes, but is not limited to, community centres, church halls, libraries and community hubs.
Support for families – including guidance on help accessing food
Other sources of support in your area:
Northumbria's Specialist Emergency Care
Northumbria Specialist Emergency Care Hospital opened in 2015, providing specialist emergency care for seriously ill and injured patients from across Northumberland and North Tyneside. It is England’s first purpose-built specialist emergency care hospital, with emergency consultants on site 24 hours a day, seven days a week, as well as consultants in a range of specialties working seven days a week.
03448 118 111
Address:
Northumbria Specialist Emergency Care Hospital, Northumbria Way, Northumberland , Cramlington, Northumberland, NE23 6NZ
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Please continue to report any concerns about a child, young person, or vulnerable adult who at risk of neglect or abuse in Northumberland by using the following:
Contact Details
Onecall: 01670 536 400
Text phone: 01670 536 844
Email: onecall@northumbria.nhs.uk
Local Hub Information
Safeguarding children and young people at risk of abuse or neglect is a priority for all agencies in Northumberland. Some vulnerable children and young people may be particularly at risk, due to isolation, increased use of technology, domestic abuse, and other forms of abuse. It is important that everyone is aware of these risks and knows how to reduce or report them.
Safeguarding Board
Northumberland Strategic Safeguarding Partnership (NSP)
Stop smoking service
There is strong evidence that support from a stop smoking advisor combined with one or more stop smoking aids is the most effective quitting method.
Support in your area :: Northumbria Healthcare NHS Foundation Trust
Sexual Health Services
Provide free and confidential sexual health services in North Tyneside and Northumberland for anyone aged 13 and over.
Sexual Health Services – Northumbria Healthcare NHS Foundation Trust
01670 515 151
sexhealthreferral.NLD@northumbria.nhs.uk
Youth drug and alcohol services
Sorted is Northumberland's Substance Misuse Service for young people.
The service provides intervention for children and young people up to age 18 within the Northumberland area. Young people are supported to stop using substances, and to reduce the associated risks from substance misuse, both to themselves and their communities. They are also supported to achieve good physical and emotional health and wellbeing.
Sorted can help:
- young people
- professionals and agencies working with young people
Contact
C-Card Scheme
C-Card stands for Condom Card. It is a free and confidential service offering condoms to young people aged 13-24, regardless of gender or sexuality. C-Card is available at a variety of venues across North Tyneside and Northumberland. You do not need to be sexually active to access C-Card.
c-card@northumbria-healthcare.nhs.uk
Children and Young People's Services CAHMS
Child and Adolescent Mental Health Service (CAMHS) provides specialist services to children and young people aged 0-18 years who are experiencing mental health problems.
Address
Craster St George's ParkMorpeth Northumberland NE61 2NU
Health Visitor Services
Northumberland health visitors work with parents and carers to ensure that children have the best start in life and are able to achieve their full potential.
Every family with children under five has a named health visitor who offers support and encouragement through the early years from pregnancy and birth, to primary school and beyond to support you to stay healthy and avoid illness.
Theyide a wide-ranging service to children and their families and we can also refer you to other services to support you with more specialist problems.
When you become pregnant you will have a named health visitor assigned to you and you will receive a home visit before your baby is born.
You can expect support and information about:
- Family health and wellbeing including support for mothers with postnatal depression
- Infant feeding with special knowledge of breast feeding
- Parenting
- A child’s growth and development – including advice for a child who is either underweight or overweight
- Common childhood infections/illnesses and immunisation
- Common skin problems
- Language development and early learning guidance
- Behavioural difficulties including sleeping, eating, potty training, temper tantrums
- Healthy eating, play, safety and exercise
- Accident prevention
- Acting as key worker for young children with disabilities
- Local child health clinics, support groups and parenting groups where you can meet other parents.
- Supporting your child to get ready for schoo
0-19 Healthy Families Northumberland team can be contacted by emailing: hdft.northumberland0-19@nhs.net
You can contact your health visitor through your GP surgery.
Local Authority support
Cost of Living Support Hub – Cost of living support for all Northumberland residents, providing trusted advice and information, helping with the financial support available and bringing people together in their local communities to stay warm and well this winter.
Warm Spaces - Voluntary groups, community organisations and others from local communities have come together to establish a network of warm spaces this winter. This includes, but is not limited to, community centres, church halls, libraries and community hubs.
Support for families – including guidance on help accessing food
Other sources of support in your area:
Northumbria's Specialist Emergency Care
Northumbria Specialist Emergency Care Hospital opened in 2015, providing specialist emergency care for seriously ill and injured patients from across Northumberland and North Tyneside. It is England’s first purpose-built specialist emergency care hospital, with emergency consultants on site 24 hours a day, seven days a week, as well as consultants in a range of specialties working seven days a week.
03448 118 111
Address:
Northumbria Specialist Emergency Care Hospital, Northumbria Way, Northumberland , Cramlington, Northumberland, NE23 6NZ
Safeguarding
Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Please continue to report any concerns about a child, young person, or vulnerable adult who at risk of neglect or abuse in Northumberland by using the following:
Contact Details
Onecall: 01670 536 400
Text phone: 01670 536 844
Email: onecall@northumbria.nhs.uk
Local Hub Information
Safeguarding children and young people at risk of abuse or neglect is a priority for all agencies in Northumberland. Some vulnerable children and young people may be particularly at risk, due to isolation, increased use of technology, domestic abuse, and other forms of abuse. It is important that everyone is aware of these risks and knows how to reduce or report them.
Safeguarding Board
Northumberland Strategic Safeguarding Partnership (NSP)
Stop smoking service
There is strong evidence that support from a stop smoking advisor combined with one or more stop smoking aids is the most effective quitting method.
Support in your area :: Northumbria Healthcare NHS Foundation Trust
Sexual Health Services
Provide free and confidential sexual health services in North Tyneside and Northumberland for anyone aged 13 and over.
Sexual Health Services – Northumbria Healthcare NHS Foundation Trust
01670 515 151
sexhealthreferral.NLD@northumbria.nhs.uk
Youth drug and alcohol services
Sorted is Northumberland's Substance Misuse Service for young people.
The service provides intervention for children and young people up to age 18 within the Northumberland area. Young people are supported to stop using substances, and to reduce the associated risks from substance misuse, both to themselves and their communities. They are also supported to achieve good physical and emotional health and wellbeing.
Sorted can help:
- young people
- professionals and agencies working with young people
