Accessibility Features

We have implemented several features to enhance accessibility:

• UserWay Toolbar: This tool allows users to adjust text size, change fonts, alter colour schemes, and translate content into multiple languages. It also offers a screen reader and text-to-speech functionality.
• Keyboard Navigation: The website is navigable using a keyboard alone, facilitating access for users with mobility impairments.
• Screen Reader Compatibility: Most of the site's content is compatible with screen readers, providing auditory access to information.
• Mobile and Tablet Access: The website is optimized for use on mobile devices and tablets, ensuring accessibility on various platforms.
• Simplified Language: We aim to present information in clear, simple language to accommodate users with cognitive disabilities.

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Known Accessibility Issues

Despite our efforts, some areas of the website may not fully comply with accessibility standards:

• Multimedia Content: Some videos lack transcripts, and certain PDF and Word documents may not be fully accessible to screen readers.
• Images and Infographics: Some images and infographics may not have appropriate alt text or may present information in a way that is not accessible to all users.

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Feedback and Assistance

If you encounter any accessibility barriers or require information in a different format, such as accessible PDFs, large print, easy read, audio recordings, or braille, please contact us using the feedback page. We will review your request and respond as promptly as possible.

If you are dissatisfied with our response to your accessibility concerns, you may contact the Equality Advisory and Support Service (EASS) for further assistance. They can be reached at 0808 800 0082.

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Commitment to Improvement

We are continuously working to improve the accessibility of our website. Our team regularly reviews content and functionality to identify and address potential issues. We appreciate your feedback and are dedicated to making our website more inclusive for all users.

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Preparation and Review

This accessibility statement was prepared on 1st May 2025 and will be reviewed annually to ensure its accuracy and relevance.

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